The Science of Activating User Loyalty

For more than a decade, Captain Up has been at the forefront of customer engagement, maximizing loyalty with our cutting-edge, cloud-based platform. Leveraging game mechanics and behavioral psychology, we offer precise tools to amplify user retention.

Experience loyalty activation with the industry's leading expert.

A Gamified Approach to Loyalty

  • Loyalty platform - behavioral economics & game mechanics
  • Dynamic, gamified experiences that drive user engagement and retention
  • User participation in active challenges, promotions, and in-play achievements
  • Personalized campaigns segmented according to user behavior
  • Automatic linking of user actions to rewards
Retention
2.5X
Uplift
Player Days
2X
Uplift
Deposit Volume
2X
Uplift
Turnover
2X
Uplift
Deposit Amount
1.5X
Uplift
Bonus Cost
0.3X
Reduction
Engagement
2X
Uplift
Revenues
1.5X
Uplift

Maximizing Engagement

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fortuna
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codere
versus

Transforming every interaction into a bond of loyalty with your users

Features

Unlock the 'Meta Game': Add a Fun and Exciting Layer to Your Brand. Connect with Customers at the Right Time with Relevant Messages. Players Engage in Thrilling Tournaments, Jackpots, Challenges, Collect Trophies, Level Up, Upgrade Status, Claim Prizes and Explore the Shop for Exclusive Goods.

Enrich your customers' journey with our sophisticated Season Pass feature, offering them unique opportunities to engage deeper and unlock rewarding experiences.
Further enhance the engagement with our Free-to-Play feature, designed to complement your user acquisition strategy.

Each interaction is carefully segmented and localized, ensuring every user feels personally valued, no matter where they are. Dive into a world of elevated user loyalty and engagement with our comprehensive suite.

1

Segmented Challenges

2

Personal Journey

3

Rewards Vault

4

Choice of Prizes

5

Exclusive offers

6

Instant win

7

Targeted Rewards

8

Curated Content

Testimonials

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David Vaněk
Group CEO
@Fortuna Entertainment Group

“We want to bring more fun and excitement to the game. Captain Up is
enabling us to offer this kind of experience, enriching the game with
challenges, tournaments, trophies as well as other fun elements. Together we
bring a rich and rewarding journey to our customers, offering a dynamic and
exciting personal metagame”

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